- How do I designate an agent to submit queries or reports on behalf of my entity?
Before an agent may submit queries or reports on behalf
of an entity, the entity must register and initiate an
Authorized Agent Designation through the
Integrated Querying and Reporting Service (IQRS)
located on the Data Banks home page.
The Entity Data Bank Administrator must log in to the IQRS,
and from the Administrator Options screen click Maintain Agent Information.
On the Authorized Agents screen select Add and complete all fields
on the Designate Authorized Agent screen, certify the information,
and click Continue. A formatted copy of the
Agent Designation Request displays. Print a copy for
your records. Notify your authorized agent(s)
that their
Entity Data Bank Administrator must log in to the IQRS to accept your request.
- Can I designate more than one authorized agent?
Yes. The Entity Data Bank Administrator may
designate multiple authorized agents by
completing all fields on the
Designate Authorized Agent screen for each agent you wish to designate.
- How do I update an authorized agent relationship?
Entity Data Bank Administrators can create, update, and deactivate an
authorized agent
relationship on-line by logging in to the
Integrated Querying and Reporting Service (IQRS)
located on the Data Banks home page and on the Administrator Options
screen, click Maintain Agent Information and
select whether you wish to create, update, or
deactivate an authorized agent relationship.
The Designate Authorized Agent
screen enables the Entity Data Bank Administrator
to designate an authorized agent to query
and report to the Data Bank(s) on the entity's behalf.
This screen also enables the Entity Data Bank Administrator to
modify the Proactive Disclosure Service Prototype (PDS) query,
and report privileges and the query response and fee
routing for an authorized agent assigned to query
and/or report to the Data Bank(s) on its behalf.
- I was recently designated the
authorized agent of a registered entity. When I attempted to
log in to the Integrated Querying and Reporting Service (IQRS)
to submit a query for the entity, I received an error message.
Why can't I query for this entity?
If a registered entity designates you to act as its
authorized agent, your
organization's Entity Data Bank Administrator must
accept the entity's Agent Designation Request before you
can query or report on its behalf. Be sure to review the
Agent Designation Request to ensure that the entity selected
appropriate querying and/or reporting privileges. To accept the
entity's Agent Designation Request, the agent Entity Data Bank Administrator must log
in to the IQRS located on
the Data Banks home page, view the related
Data Bank Correspondence (displayed on the Registration Confirmation
or the Data Bank Correspondence screens) and follow the
directions provided on-line.
The Data Bank Correspondence screen enables an agent's Entity Data Bank Administrator to
electronically accept or decline an entity's Agent Designation Request to
authorize the agent to query or report to the Data Bank(s) on its behalf.
The Agent Designation Request is available for the agent on-line for 30
days from the date it is opened and viewed. Once the agent Entity Data Bank Administrator
accepts the agent designation, you may begin querying or reporting on the
entity's behalf. The agent Entity Data Bank Administrator may review querying and/or
reporting privileges for entities that have designated you as their
agent by selecting Maintain Agent Information from the Administrator Options
menu.
- I am an agent for 42 hospitals and health plans.
Will I need to renew the registration for each of these entities?
No. Each entity must renew its own registration.
Agents may only renew their agent registration;
they are not authorized to renew registrations
for the entities they represent.
The registration renewal process
does not affect existing entity-agent relationships.
(Also in Registration FAQ.)
- How does the agent's Data Bank Administrator grant privileges for users to submit queries or reports for an entity?
The agent's Data Bank Administrator should log in to the
Integrated Querying and Reporting Service (IQRS)
located on the Data Banks home page and on the
Administrator Options screen, click
Maintain User Accounts. Select the User ID you
wish to update querying and/or reporting privileges
for and click Edit. On the User Account Information screen,
the Entity Data Bank Administrator can update user privileges by selecting the
desired entities in the Entities Available to Act on Behalf of
section and specifying whether the agent user can:
Query Only, Report Only, Query & Report, or None. Be sure
to click Save in order to save changes made on the
User Account Information screen.
- How does the agent's Data Bank Administrator deactivate a relationship with an entity?
Agent Data Bank Administrators can deactivate an
authorized agent
relationship on-line by
logging in to the Integrated Querying and Reporting Service (IQRS)
located on the Data Banks home page
and on the Administrator Options screen,
click Maintain Entity Relationships and select a relationship
to deactivate and click Deactivate Relationship.
Certify the deactivation on the Certify Entity Deactivation
screen. A formatted copy of the Entity Relationship Deactivation Notice displays.
- I have an agent that queries on behalf of my
entity and the agent receives the query responses. Can I
receive a copy too?
Yes, on the Designate Authorized Agent
screen the Entity Data Bank Administrator may choose
to have responses to its agent's submissions routed to the entity, the
agent, or both. An Entity Data Bank Administrator
can also specify how they want to receive query output.
For example, if an agent submits a successful query through the
Interface Control Document Transfer Program (ITP), the entity can elect to receive the query response through the
Integrated Querying and Reporting Service (IQRS).
- I have an agent that reports on behalf of my
entity and the agent receives the report responses.
Can I receive a copy too?
Yes, on the Designate Authorized Agent
screen the Entity Data Bank Administrator
may choose to have responses to its agent's submissions routed
to the entity, the agent, or both.
An Entity Data Bank Administrator can also specify how
they want to receive report output.
For example, if an agent submits a successful
report through the Interface Control Document Transfer Program (ITP),
the entity can elect to receive the report response through the
Integrated Querying and Reporting Service (IQRS).
